How to View All CSAT Survey Logs

View all past CSAT survey responses in Mevrik, including customer feedback, ratings, case IDs, and agent details—all in one easy-to-access dashboard.

How to Customize CSAT Rating Scale

Customize your CSAT rating scale with Mevrik. Tailor your surveys to your audience's expectations and preferences.

How to Change CSAT Ending Message

Learn how to customize the customer satisfaction survey (CSAT) ending message to add a personal touch and reflect your brand's tone.

How to Send CSAT Surveys to Specific Channel Category

Learn how to control the experience and send surveys to only live chat, email, or social platforms that matter most to your customers.

How to Filter CSAT Performance Analytics

Effortlessly filter and analyze customer satisfaction feedback with Mevrik's CSAT Dashboard.

How to Export CSAT Survey Results in Mevrik

Learn how to easily export CSAT survey results in Mevrik. Download your data in CSV or XLSX format to analyze customer feedback outside the platform.

CSAT Overview

Mevrik's CSAT Dashboard provides insights into customer satisfaction, CSAT surveys can be customized, and CSAT logs track responses.