How to Export CSAT Survey Results in Mevrik

Learn how to easily export CSAT survey results in Mevrik. Download your data in CSV or XLSX format to analyze customer feedback outside the platform.

How to Change the CSAT Ending Message or Thank-You Note in Mevrik

Learn how to customize the customer satisfaction survey (CSAT) ending message to add a personal touch and reflect your brand's tone.

How Do I Customize the CSAT Rating Scale in Mevrik

Customize your CSAT rating scale with Mevrik. Tailor your surveys to your audience's expectations and preferences.

How to View All Past CSAT Survey Responses

View all past CSAT survey responses in Mevrik, including customer feedback, ratings, case IDs, and agent details—all in one easy-to-access dashboard.

How to Send CSAT Surveys to Specific Channels in Mevrik

Learn how to control the experience and send surveys to only live chat, email, or social platforms that matter most to your customers.

CSAT Overview

Mevrik's CSAT Dashboard provides insights into customer satisfaction, CSAT surveys can be customized, and CSAT logs track responses.

How to Filter CSAT Performance in Mevrik

Effortlessly filter and analyze customer satisfaction feedback with Mevrik's CSAT Dashboard.