How to Create a Standalone Task

Learn how to create standalone tasks in Mevrik's Task Management system to effectively address customer issues and complaints. This step-by-step guide walks you through the process of creating tasks, assigning them to qualified agents, and tracking progress.

How to Filter Task Queue

Discover how to revolutionize your customer conversation management with Mevrik's Task Queue. Learn how to prioritize and organize tasks by filtering and categorizing them based on criteria such as priority, due date, and assigned team members.

How to Update Task Details

Updating Task Details helps you stay organized and ensure that your tasks are accurately tracked and managed. Let's learn the ways.

How to Create a Task Against a Case

Learn how to create tasks linked to a conversation or standalone tasks for a customer in your Unified Inbox, and set priorities, due dates and assign tasks to qualified agents for efficient customer support.