How to Create a Standalone Task

Learn how to create standalone tasks in Mevrik's Task Management system to effectively address customer issues and complaints. This step-by-step guide walks you through the process of creating tasks, assigning them to qualified agents, and tracking progress.

How to Create a Task Against a Case

Learn how to create tasks linked to a conversation or standalone tasks for a customer in your Unified Inbox, and set priorities, due dates and assign tasks to qualified agents for efficient customer support.